Warranty

Warranty Policy

At Urban Coffee Manchester Ltd, we are committed to providing our customers with high-quality products and services. Our warranty policy assures you of our confidence in the durability and performance of our offerings.

Coverage

Our products are covered under warranty from the date of purchase against defects in materials and workmanship. This warranty extends only to the original purchaser.

What is Covered

• Defects in materials and workmanship under normal use.
• Products sold directly by Urban Coffee Manchester Ltd or through authorized retailers.

What is Not Covered

• Damage resulting from misuse, abuse, accidents, modifications, or unauthorized repairs.
• Normal wear and tear or cosmetic damage.
• Products purchased from unauthorized sellers.

How to Make a Claim

To make a warranty claim, please follow these steps:

1. Contact our customer service team at 07931 385626 or visit us at Spaces offices 2nd floor Suite 222 Deansgate Manchester M3 2BY.
2. Provide a proof of purchase and a detailed description of the issue.
3. Follow the instructions given by our customer service team for the return or repair of the product.

Remedies

Upon receipt and inspection of the item, if a defect is confirmed, Urban Coffee Manchester Ltd will, at its discretion, repair or replace the product free of charge, or provide a refund.

Limitation of Damages

Urban Coffee Manchester Ltd shall not be liable for any incidental or consequential damages resulting from the use of our products.

Contact Us

For more information or to make a warranty claim, please contact us:

• Address: Urban Coffee Manchester Ltd, Spaces offices 2nd floor Suite 222 Deansgate Manchester M3 2BY
• Phone Number: 07931 385626