Shipping Policy
Welcome to Urban Coffee Manchester Ltd, where we aim to provide not only the best in coffee and related products but also the most efficient and hassle-free shipping experience. Our Shipping Policy is designed to ensure your order reaches you promptly and in perfect condition.
Delivery Options
We offer various delivery options to suit your convenience:
- Standard Shipping: Estimated delivery within 3-5 business days for orders within the UK.
- Express Shipping: For those who need their order sooner, express shipping options are available, ensuring delivery within 1-2 business days.
Shipping Charges
Shipping charges are calculated based on the weight of your order and the selected shipping method. The final shipping cost will be displayed at checkout before you complete your transaction.
Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email that includes a tracking number. Use this number to track your order's journey to your doorstep.
Delivery Issues
If you experience any problems with your delivery, such as delayed arrival or a missing package, please contact us immediately. We will work diligently to resolve the issue.
Contact Us
For any inquiries regarding our Shipping Policy or if you need assistance with your order, please contact us at:
- Phone Number: 07931 385626
- Address: Urban Coffee Manchester Ltd, Spaces offices 2nd floor Suite 222 Deansgate Manchester M3 2BY